SUSie: SUS based questionnaire for assessing usability and physician attitude toward health information exchange
|evaluation of eyetracking after an usability test (Photo credit: Wikipedia)|
There are no formal tools to study individual and organizational attitude towards HIE or to measure their usability. Physician attitude towards the impact of HIE on reducing healthcare costs, improving quality of patient care, saving time and their concern about data privacy and security are important in HIE adoption. Usability is also of vital importance in the meaningful use of HIE tools.
SUSie (SUS for HIE) is an attempt at creating a useful tool for measuring the above factors. It is modelled based on System Usability Scale (SUS), one of the most used questionnaire for measuring perceptions of usability. Five additional questions were added to assess factors that are specific for HIE. The scoring is based on a scale of 5 ranging from Strongly disagree(1) to Strongly agree (5). The ratio of positively and negatively worded questions are maintained and the final multiplication factor was changed to 1.67 to represent the final score on a scale of 100. I hope that this would make the interpretation similar to SUS and benefit from the prior experience available for SUS. The questions and details of scoring are explained below.
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